🌟 Now Hiring: Call Center Service Advocate I at CVS Health
Remote – Work From Home Opportunity
Are you passionate about helping others and providing exceptional customer service? CVS Health is looking for dedicated individuals to join their team as Call Center Service Advocate I — a remote position designed for those who want to make a meaningful impact in patient care and support.
As part of the nation’s leading health solutions company, CVS Health relies on compassionate, detail-oriented professionals to help connect patients with the care they need. This role focuses on supporting patients through scheduling, problem-solving, and creating a positive customer experience. [jobs.cvshealth.com]
💼 Position: Call Center Service Advocate I
Employer: CVS Health (Oak Street Health division)
Location: Remote
Pay Range: Approximately $17.00/hr – $34.15/hr depending on experience and location.
Schedule: Full-time, 40 hours/week. Some weekend shifts may be required. [linkedin.com] [jobs.cvshealth.com]
📝 What You’ll Do
In this role, you will:
- Handle inbound and outbound calls to schedule, reschedule, or cancel patient appointments. [jobs.cvshealth.com]
- Provide courteous, professional service to patients and address their questions or concerns.
- Enter patient information and appointment details accurately in the system.
- Resolve scheduling conflicts and help ensure smooth operations.
- Collaborate with medical staff and other internal teams.
- Conduct follow-up calls and maintain accurate documentation. [jobs.cvshealth.com]
⭐ What You Need to Qualify
- High school diploma or equivalent (some college preferred).
- At least 1 year of customer service experience; call center experience preferred. [tealhq.com]
- Strong communication and phone etiquette.
- Ability to multitask and manage time effectively.
- Basic computer skills, including Microsoft Excel.
- A positive attitude and comfortable working with older adult populations.
- Language skills such as Spanish, Mandarin, Cantonese, or Polish are a plus. [tealhq.com]
🎁 Benefits
CVS Health offers a robust benefits package, which may include:
- Health, dental, and vision insurance
- Paid vacation and sick time
- 401(k) with company match
- Employee stock purchase plan
- Wellness programs and career development opportunities [tealhq.com]
🔗 How to Apply
Applying is simple!
Click the official job posting link below:
👉 Apply Here:
https://jobs.cvshealth.com/us/en/job/R0778092/Call-Center-Service-Advocate-I
(Official CVS Health job listing) [jobs.cvshealth.com]
Steps:
- Visit the link above.
- Click “Apply Now”.
- Create or log into your CVS Health career account.
- Upload your resume and complete the online application.
- Submit — and watch for follow-up communication from the hiring team.
